Welcome to The Anfield Noise (“TAN”) Privacy Policy

TAN respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This privacy policy is provided in a layered format so you can click through to the specific areas set out in the table of contents. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.

Purpose of this privacy policy

This privacy policy aims to give you information on how TAN collects and processes your personal data through your use of this website, including any data you may provide through this website when you register an account on the forum. Personal data that you make publicly available on the forum itself falls outside of our data processing obligations.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Controller

The administrators and moderators are the controllers and jointly responsible for your personal data (collectively referred to as “TAN”, “we”, “us” or “our” in this privacy policy).

If you have any questions about this privacy policy, please contact the team using the details set out below.

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact us by email at theanfieldnoise@outlook.com

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated on 5 September 2020.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

Depending upon what data you choose to provide, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier

Contact Data includes your email address.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Profile Data includes your username and password. Bookmarks, likes, and links you follow in order to share that data with others, through the forum.

Usage Data includes information about how you use our website and services.

Communications Data includes your preferences in alerts and notifications by email.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to close your account but we will notify you if this is the case at the time.

How is your personal data collected?

TAN collects data about you, when you browse our forum, create and use an account our forum that TAN, when you post, send private messages, and otherwise participate in the forum. We use different methods to collect data from and about you including through:

Direct interactions . You may give us your Identity, contact by filling in forms or by corresponding with us by email or otherwise. This includes personal data you provide when you:

  • create an account on our website;

  • subscribe to our service;

  • give us feedback or contact us

.

Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.

Third Parties. TAN does not sell or give information about you to other companies or services. However, TAN does use services from other companies. The companies behind those services may collect data about you on their own, for their own purposes. Some of these services may be used to collect information about your online activities across different websites. With the exception of Mailjet based in France, all of these services are based in the United States.

Service Description
Akismet Reduces spam posts on forums
Google Analytics Compiles visitor statistics on TAN
Digital Ocean Provides cloud servers and services acress the world, and host and back up TAN,
Apple Push Notification Service Sends push notifications to users of the Discourse iOS app.
Google Cloud Messaging Sends push notifications to users of the Discourse Android app.
Mailjet Provider for bulk emailing for TAN

Other individuals and companies may also reuse data about you that you posts publically on the forum.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

• Where we need to comply with a legal obligation.

• Necessary to ensure the smooth running of the site in accordance with our Terms of Use and Rules and Guidelines

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new user (1) Identity (2) Contact. Performance of a contract with you
To manage our relationship with you which will include: (1) Notifying you about changes to our terms or privacy policy (2) Asking you to leave a review or take a survey (1) Identity (2) Contact (3) Profile (4) Communications (1) Performance of a contract with you (2) Necessary to comply with a legal obligation (3) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)
To administer and protect TAN which will include: (1) Forum troubleshooting, and technical resolution. (2) Defend the forum from abuse, spam, and technical attacks (1) Identity(2) Contact(3) Technical (1) Necessary for our legitimate interests (for running our TAN, provision of administration and IT services network security to prevent fraud by 3rd parties))(2) Necessary to comply with a legal obligation
To use data analytics to improve our website/services and optimise experiences: (1) Compile statistics on forum and topic popularity (2) Compile statistics on the kinds of software and computers visitors use (a) Technical (b) Usage Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant.
To make suggestions and recommendations to you about forum topics may be of interest to you (a) Identity (b) Contact © Technical (d) Usage (e) Profile (f) Communications Necessary for our legitimate interests (to develop our services and grow the forum

Automatic data processing

TAN uses data about posts and activity to set trust levels automatically.

The forum may use data about your posts and activity to award you badges and calculate a trust level for your account. Your trust level may affect how you can participate in the forum, such as whether you can start threads, upload images, as well as give you access to moderation and management powers in the forum.

If you think your trust level has been set incorrectly, contact an administrator. They can manually adjust the trust level of your account.

TAN classifies posts as spam automatically

TAN uses data about your posts and other activity on many forums to make automated decisions about whether your posts to theanfieldnoise.com are spam. When Akismet decides that a post is likely spam, the forum refuses to accept the post.

If you think a post has been wrongly blocked or removed, contact an administrator. They can override the decision that a post was spam.

Location of Data Storage

TAN hosts store all data in data centre in Frankfurt Germany.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

Cookies

Cookies are small files that a site transfers to your computer’s hard drive through your Web browser (if you allow). These cookies enable the site to recognize your browser and, if you have a registered account, associate it with your registered account.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosures of your personal data

We may share your personal data with the parties set out below for the purposes set out in the table above.

Internally to include other members of the site team who are based in different locations including the United Kingdom, the United States, New Zealand, Canada, and member states of the EU.

  • External Third Parties as set out in the Glossary.

  • Specific third parties listed in the table above

Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law…

International transfers

We share your personal data within the site team responsible for maintaining and moderating the forum. This will involve transferring your data outside the European Economic Area (EEA).

Many of our external third parties are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data: see your legal rights below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links to the right find out more about these rights:

[ Request access to your personal data ].

[ Request correction of your personal data ].

[ Request erasure of your personal data ].

[ Object to processing of your personal data ].

[ Request restriction of processing your personal data ].

[ Request transfer of your personal data ].

[ Right to withdraw consent ].

If you wish to exercise any of the rights set out above, please contact us at theanfieldnoise@oulook.com

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time to Respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Glossary

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract

means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

YOUR LEGAL RIGHTS

You have the right to:

Request access to your personal data

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Your account page also lists your posts and other activity on the forum. Your account activity page also includes a link to download all of your activity in standard comma-separated values format.

Request correction

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. You can change your account data at any time by visiting the profile settings page for your account.

Request erasure of your personal data.

This enables you to ask us to delete/ anonymise personal data where there is no good reason for us continuing to process it. Closing your account starts a process of erasing or anonymizing TAN records of data you provided. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data

where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data.

This enables you to ask us to suspend the processing of your personal data in the following scenarios:

If you want us to establish the data’s accuracy.

Where our use of the data is unlawful but you do not want us to erase it.

Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent

Withdraw constent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.