The one BT supplied when they installed the fibre.
My experiences with the main networks (OpenReach/VM) have been nothing but absolute rubbish. On the other hand, I almost never have any issues with any of the alt-nets I’ve used.
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What frequency do you connect over WIFI ? 2.4GHZ or 5GHZ ?
Also you might need to have a range extender.
Could also be the problem with your wifi receiver in your PC. Have you checked with a newer PC/laptop (If your old one is old) to see if the speed’s are still the same ?
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I use a plug in adaptor in my study to boost the WIFI signal in my house. I think routers will often struggle to cover the whole of the house or are sometimes disrupted by some of the materials used in the building.
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It is 2.4. It is a brand new PC but before fibre I had the router and a cabled connection to my old PC in my study and it had a stable 30mbps connection. They would only put the full fibre connection downstairs and I really don’t want to route a cable through the house. Once the engineer has been I guess I will have to get a range extender.
My PC speed just now is download 10 and upload 29. Phone in the same room as PC is 35 & 14.
Ipad in the same room as PC is 51 & 21.
Is there an option to shift to 5GHz. These routers sometimes offer both the modes. See if the WIFI recognizes a 5GHZ mode in your PC. I’m not sure Range extender is the solution as the other devices do seem to get reasonable speed.
I had a similar problem as there are a lot of devices which are using the WIFI network
Solved it by shifting the PC to a 5GHZ band and the TV to the direct LAN , The router is placed next to the TV in my house living room. All the other devices , I generally connect them through the 2.4GHZ band. My ISP offers both the options in WIFI.
You are absolutely sure that you’re reaching speeds you’re paying for? You should connect your PC using Ethernet to confirm that. If the speeds are OK, you should then do a WiFi test with different devices, just to confirm whether your issue is related to your PC or router.
Aside from switching to 5GHz band, I’d also warmly suggest updating your WiFi adapter drivers - it sounds ridiculous to even suggest it but it saved my skin on more than one occassion.
In my line of work, I’ve designed and implemented numerous WiFi networks but the equipment was enterprise-grade (mostly Cisco) and it is difficult to translate that configuration to home routers given by ISPs (they use cheap equipment with small number of features and/or they often lock the advanced settings). That’s why I usually connect my own access point or a more advanced home router with WiFi and disable the WiFi on the router that ISP gave me. That’s the end solution if nothing else works for you.
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We’ve been without phone or internet at work for over 2 weeks.
Fault with the Open Reach copper line but they still can’t figure out the location of the fault, so effecting the reception and roughly 80 apartments. Suggested to the block manager to look at swapping over to fibre as the residents that have already switched have had no issues. Manager suggestion is to get the issue sorted first then we can look into changing despite lack of phone line and internet has left us operating blind as we have no access to emails, phone calls or the building management system.
Open Reach/BT are a fucking joke.
the fuss I put up when my cable provider wanted to move me away from the Cisco modem/router unit that I had, would have made any IT tech proud. some of the garbage they send out now can barely do the job and zero customization options. I eventually jumped to fibre right to my modem when they offered it. it’s so quick.
TBH, I’d just have them send me a solid modem and put a good Linksys router behind it.
Don’t be afraid of powerline adaptors as well. I’m using a Cisco PLS400 setup to run an ethernet signal from upstairs to my basement (on the same circuit, oddly) and pulling 90MBPS through it. note that you cannot run that signal through a power bar, has to be direct to your electrical outlet.
We had trouble the other day…an automated appointement was made…engineer arrived…check all equipment…looked in the box and found some connection had nearly burnt thru. So he renewed the connection…and we’re now on 50mgbs…and no orange light flashing…just solid blue…
are bandwidth speeds there quite slow? I’m currently sitting around 330mbps at the modem.
through this powerline setup, about 70mbps
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No techno person…
Sorry…not sure what this means
internet speeds, that’s all.
Ah…ok…engineer checked and when he walked thru the door it was near enough nil…but he checked after the repair…it was 50mgbs…
there’s two measurements of internet speed.
one is “latency”. how long it takes the data packets to travel from start to finish. usually measures in thousands of a second. the faster the latency, the quicker that video and images will load.
other is bandwidth, how many data packets it can move at one time. these are measured in millions of bits/second (megabit). a DVD is approx 3.7 gigabits of data, or about 3700 megabits.
at 50mbps (MegaBitsPerSecond), it would take approx 12min to download a standard DVD-quality movie.
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Think I’ve mentioned this before but stands repeating. Just install Ubiquity wifi. End of wifi problems. If you’re in the UK ask me nicely and I’ll post you one. I have a “few”
Could well be interested. Is it a booster of some sort? Works with installed software?
I have the BT engineer coming tomorrow but I am convinced now that the issue is the wifi card in my new PC. I have speed tested my 12 year old laptop on the same desk and getting much quicker speed.
This morning
PC - 12mbps download and 28mbps upload
12 year old laptop - 30mbps download and 14 mbps upload
Next to the router downstairs the speed is off the scale.
Yeah, crap wifi. Does your desktop actually have a wifi card or is it on the motherboard? Can’t recommend power-line adapters enough. Wifi is an acceptable tech when required but I never use it for a permanent install. Run a cable or use power-line. You could browse onto your router and see the connection status of your laptop and desktop and see what frequencies / modes they’re connected at. Look at the sticker on the bottom of your router for its ip address. Should have it’s admin username and password too. Put the ip into an internet browser (chrome) and have a mooch round. Don’t change anything though.
Keep us posted.
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Access points or Dream Machines? I think with Ubiquiti stuff you actually have to do quite a bit of learning.